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Fist Distro logo

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All articles

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What types of payments do you accept?

We accept most major credit cards for online purchases. If you prefer an alternative payment method, we also offer a Pay Over the Phone option. With this, our team will contact you to arrange the best possible payment method for you, including option

Do you offer discounts?

Yes! To stay updated on our latest discounts, price changes, and exclusive offers, we recommend signing up for our newsletter. By subscribing, you'll receive the latest deals and promotions directly to your inbox.

What is your cancellation policy?

Orders can be canceled before they are shipped. After this period, we may not be able to cancel your order as it might already be in processing or shipment. Please email our team with your cancellation request as soon as possible. You will receive co

How do I cancel my order?

You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at [email protected]. Please include your order number and the reason for cancellation in your message. Orders can only

My order was marked delivered but it’s not here.

If the business was closed at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your business and with neighbors/building management who may have collected the package for you. Also, please double-ch

What do I do if I receive the wrong item in my order?

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance. Include a photo of the item received and the name of the missing item(s). Please double-check the package for

Do you offer free shipping?

We offer fast and free shipping for orders over [$1000] within the contiguous United States (does not include Hawaii, Alaska, or US territories). Orders shipped outside the United States are subject to taxes and duties that are paid for by the custom

How long does delivery take?

Delivery times vary depending on the destination and the shipping method selected. • Standard Delivery: Typically arrives within [1-4 days] business days. • Pallet Delivery: Typically arrives within [2-14 days] business days.

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in

What if my package gets lost or arrives damaged?

At [Fist Distro], we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [[email protected]] with your order number and any relevant

How much does shipping cost?

Domestic Shippin: We offer free standard shipping on orders over [25]. We also offer expedited. Pallet Shipping: Based on the weight and size of the order.

What’s your return policy?

We do not offer returns or exchanges on any products. All sales are final.